eSys has set up its worldwide back office operations in cost-effective but highly skilled IT Pools, thus improving radically the profit-cost ratios. It passes on both these advantages to its customers in the form of highly competitive pricing of the products. 200 employee strong back office is one of the major factors which has allowed eSys operational scalability and expansion. eSys uses its multilingual ERP (accessed through CITRIX) to give the whole operation unprecedented efficiency and scalability.

Having the requisite and proven capability of BackOffice services eSys offers its services to worldwide customers in IT Services and Business Process Outsourcing (BPO) arena.

Proposed Integrated Facility
eSys is coming up with an Integrated Manufacturing, Logistics, R&D and Services Hub and Functional Global Headquarter in Chandigarh, North India. This will be the nerve center of eSys worldwide business and will give infinite operational scalability to eSys business.

Total Business Outsourcing (TBO)
eSys has pioneered a concept of Total Business Outsourcing where whole businesses in multiple locations are run from a low-cost, high-skilled country. eSys uses its nerve center in India to carry this out.

External Sales Team Initiative (ESTI)
This is one of the most efficient sales tool which eSys has pioneered. The External sales team is located in back office in India which initiates a sales call and carries it through to final sale using a combination of Telephony, VOIP and real time ERP. With access to eSys real time ERP system ISTI sales staff is able to offer prices and close the deal.